Privacy Policy

Information you give us. When you submit the contact form: your name, your company, your email address and the content of your message.

Technical information. Our infrastructure providers record standard technical data when a page is served, such as IP address, browser type and time of request. This is used to deliver the site and to protect it from abuse. We do not use it to build profiles.

We do not collect payment information, identity documents or any special category of personal data through this website.

We use the information you submit for one purpose: to read your message and reply to it. We may keep a record of that correspondence for our commercial and legal records.

We do not sell personal information. We do not share it for advertising. We do not run marketing campaigns from this website and we do not add you to any mailing list.

We use a small number of established service providers:

• Cloudflare, which hosts and serves the website and protects the contact form from automated abuse.
• Resend, which delivers the contact form message to our inbox.
• Google, which provides our corporate email.

These providers process the information on our instructions and under their own security and privacy commitments.

This website does not use tracking cookies or advertising cookies. It does not store your preferences or any identifier on your device.

The single exception is not set by us. The anti-bot challenge that runs on the contact page may write temporary entries to your browser storage while it verifies that the request is not automated. It does not track your browsing across websites. You can clear local storage at any time through your browser settings, and no functionality of this site depends on it.

We keep the messages you send for as long as they remain relevant to our relationship with you or to our legal and accounting obligations. When they are no longer needed, we delete them.

H&F Commodities operates internationally, and so do our service providers. Information submitted through this website may be stored or processed in any country where we or they operate. Wherever it is processed, it is handled under this policy.

Depending on where you live, you may have the right to ask us to confirm what personal information we hold about you, to correct it, to delete it, to receive a copy of it, or to object to a particular use.

To exercise any of these, write to contact@hfcommodities.com. We will respond within a reasonable period. We may need to confirm your identity before acting on a request.

We apply reasonable technical and organisational measures to protect the information we hold, including encrypted transmission, access limited to the people who need it, and providers selected for their security standards. No system is completely secure and we do not claim otherwise.

This website is not directed at children and we do not knowingly collect personal information from them.

We may update this policy. The version and date at the top of this page always reflect the current text. Changes that affect how we handle your information will be published here before they take effect.